Terms of Service

Effective Date: June 15, 2026

Welcome to Nivaus! We are thrilled to have you here. These Terms of Service ("Terms") govern your use of our website, products, and services. By browsing our store, interacting with our content, or placing an order, you agree to comply with and be bound by these Terms.

Please take a few moments to read them carefully. If you do not agree with any part of these Terms, we kindly ask that you do not use our website.

1. Website Use & Eligibility

Our website is created to provide a safe, secure, and enjoyable shopping experience for our customers. It is intended for lawful, personal use only.

By using Nivaus, you confirm that you are at least the age of majority in your state, province, or country of residence. If you are under the age of majority, you confirm that you have received explicit permission from a parent or legal guardian to use our site.

To maintain the security of our platform, you agree not to:

• Use our website, content, or products for any unlawful or unauthorized purpose.

• Attempt to breach, interfere with, or bypass the security features and operation of our website.

• Upload or transmit any malicious software, viruses, or harmful code.

• Violate any local, national, or international laws and regulations while using our services.

We reserve the right to refuse service or suspend access to our website if we reasonably believe these rules are being violated.

2. Product Accuracy & Availability

We do our absolute best to ensure that all product descriptions, specifications, dimensions, pricing, and images on our website are as accurate and up-to-date as possible.

However, please note that minor differences in color or appearance may occur due to your computer monitor settings, mobile screen calibrations, or professional photography lighting. Additionally, minor changes in packaging or product design may happen due to manufacturing updates. Product availability is subject to change, and some items may have limited quantities.

3. Pricing & Currency

All prices displayed on Nivaus are listed in U.S. Dollars (USD).

While we try to keep our prices stable, they may be updated at any time without prior notice to reflect market or manufacturing changes. Don't worry—the price you see at the exact moment of your checkout is final. Any applicable shipping charges, sales taxes, or promotional discounts will always be clearly displayed before you click the final button to complete your purchase.

4. Secure Payment Terms

Your security is our top priority. We partner with trusted, industry-leading payment processors to handle all financial transactions securely during checkout.

Orders are officially processed only after your payment has been successfully authorized, verified, and cleared. If your payment is declined or cannot be completed by your provider, we will hold your order and notify you right away so we can help resolve the issue together.

5. Shipping & Delivery

We work hard to pack and ship your orders as quickly as possible. All orders are processed and shipped in accordance with our dedicated [Shipping Policy](Insert URL here).

Please note that any estimated delivery times provided at checkout are estimates intended for your convenience. Actual delivery windows can sometimes vary due to factors completely beyond our control, such as shipping carrier delays, severe weather conditions, national holidays, or customs delays. For complete details on tracking, costs, and international orders, please view our full Shipping Policy page.

6. Returns, Refunds & Cancellations

We want you to love your purchase! If something isn't right, we are here to help. All returns, refunds, exchanges, and order cancellations are processed fairly according to our [Return & Refund Policy](Insert URL here).

We highly recommend reviewing this policy before making a purchase so you are fully aware of our return windows, item condition requirements, and how to start a return request.

7. Intellectual Property Rights

All content available on this website—including but not limited to text, graphics, logos, button icons, product descriptions, images, brand names, page layouts, and software—is the exclusive property of Nivaus or our content suppliers. This material is protected by United States and international copyright, trademark, and intellectual property laws.

You are welcome to print or save a copy of your order details for personal use. However, you strictly agree not to copy, reproduce, duplicate, distribute, modify, sell, or exploit any part of our website or content for commercial purposes without receiving our express written permission beforehand.

8. Limitation of Liability

We strive to provide a flawless shopping experience, but we cannot guarantee that our website will always be entirely uninterrupted, secure, or free from minor technical errors.

To the fullest extent permitted by applicable consumer protection laws, Nivaus, our directors, employees, or partners shall not be held liable for any indirect, incidental, special, or consequential damages resulting from your use of our website or the purchase of our products. In all cases, our maximum liability to you for any order-related claim will be limited strictly to the actual amount you paid to us for the product in question.

Note: Nothing in these Terms is intended to limit or exclude any consumer rights that cannot legally be excluded under your local state or national consumer protection laws.

9. Governing Law

These Terms of Service, along with any separate agreements or disputes arising from your purchases or use of our website, shall be governed by, interpreted, and enforced in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

10. Updates to These Terms

As our business grows and legal requirements change, we may need to update these Terms of Service from time to time.

Whenever we make changes, we will update the "Effective Date" at the top of this page. Any revisions become active immediately upon posting. Your continued use of our website after changes are published means that you accept and agree to the updated Terms.

11. How to Contact Us

If you have any questions, concerns, or feedback regarding these Terms, please don't hesitate to reach out to our dedicated support team. We are always happy to help!

• Store Name: Nivaus

• Email Support: support@nivaus.com (We typically reply within 24 business hours)

• Phone Support: +1 (415) 754-0789

• Business Address: 14930 Don Julian Rd, City of Industry, CA 91746, United States

• Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM Pacific Time (PT)